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HOW TO SHOP

1 Login or create new account.
2 Review your order.
3 Payment & FREE shipment

If you still have problems, please let us know, by sending an email to [email protected] . Thank you!

SHOWROOM HOURS

Mon-Fri 9:00AM - 6:00AM
Sat - 9:00AM-5:00PM
Sundays by appointment only!

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Policies

Payment Policy:

Laurynjanae.com offer secure online Payment options?

Yes, we do. All customer and order information is securely stored behind a firewall and protected from unauthorized access. Your online session is encrypted using SSL with a certificate provided by Paypal and or Amazon payment option if selected. Therefore, none of your personal information, including credit card number, name and address, can be read as the information travels over the internet. Your credit card number is protected by our encryption methods as soon as its capture to protect it from potential theft.

Laurynjanae.com does not store your CVV2 credit card security code.

Shipping Policy:

Normal order processing can take between 1-5 business days (Monday – Friday).

We are as excited as you are about your purchase.

Every product on our site has an estimated Lead Time - the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each lead time varies based on many different factors. Some warehouses stock items that can be shipped the same day or within 24 hours. Other items require a longer time (e.g. 3-5 business days).

Business days do not include weekends and hoildays. Currently, we ship to all U.S. Territories. Please note that orders could arrive in multiple packages.

Return Policy:

Although Laurynjanae.com has the highest ranking of consumer satisfaction, sometime everything does not always go according to plan. Our goal is to make sure you are completely satisfied with your purchase. If you need to return merchandise, please note that the original receipt or email confirmation is required for all returns and exchanges.

When return are received the appropriate funds will be issued in the original method of payment.

Please read carefully additional guidelines below:

Laurynjanae.com will issue a substitute, credit or refund up to 14 days after the client receives their item. If you decide to return undamaged or non-defective products within the 14-day window, you will be responsible for a 20% restocking fee. NO REFUNDS WILL BE AUTHORIZED AFTER 14 DAYS.

If you feel you have a product that meets the return criteria, please contact our returns department by emailing at [email protected]. We will notify you within 24hrs with instructions to return your item or items.

Exclusion to our Return policy above:

So that we may continue to offer you great savings at unbelievable prices, we do not offer refunds on items labeled as Deals of the week. All sales on these items are considered final.

Privacy Policy:

Lauryn Janae holds the privacy and security of our customers in the highest regard. Our Privacy Policy from time to time, maybe modified or amended in order to comply with new laws or regulations or to reflect future changes in our business practices. All such modifications and amendments to this policy shall be posted here in the policies section. The current privacy policy has been in effect since January 2020.

The following information will explain what kind of information is gathered on the Laurynjanae.com website and how the information is used.

Does Laurynjanae.com share information it collects from me with outside parties?– The information you provided on our website is used to fulfill your product order, a catalog request or research a customer inquiry. We will treat your information as confidential information and we will not rent, sell or trade your information to any outside parties.

What do you do with my email address?- Laurynjanae.com will collect your email address as part of your registration with us only.

How else do you use information about me?– Once you make a purchase from us, your information becomes a part of your customer file.

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